Frequently Asked Questions
Everything you need to know about our handcrafted wool bedding.
What makes Frankenmuth wool different from synthetic materials?
Our wool is a natural, breathable fiber that regulates body temperature and wicks away moisture, unlike synthetic materials that trap heat and can cause night sweats.
How do I care for my wool comforter or mattress topper?
To maintain the longevity of your wool bedding, we recommend regular sunning and airing out. For localized stains, spot clean with a mild detergent; do not machine wash or dry clean as it can damage the natural fibers.
Are your products hypoallergenic?
Yes, our wool is processed without harsh chemicals or bleaches, making it naturally resistant to dust mites, mold, and mildew, which is ideal for allergy sufferers.
How long will it take to receive my order?
Most orders are processed within 3-5 business days. Shipping times vary by location, but typically arrive within 7-10 business days via standard ground shipping.
What is your return policy for bedding items?
Due to the personal nature of bedding, we can only accept returns on unused items in their original packaging within 30 days of purchase. Please contact our support team for a return authorization.
Do you offer custom sizes for wool batting or comforters?
We take pride in our heritage craftsmanship and can often accommodate custom requests. Please reach out to our mill directly with your specific dimensions for a custom quote.